A minimum of 24 hours notice is required, if you are unable to keep your appointment. Cancellation of a booking within less than 24 hours prior to your treatment, will result in a loss of your deposit (£10). This is because other clients may be able to fill your appointment time.
If you fail to keep your appointment and have not notified us, we will try to contact you, if you fail to respond you will lose the deposit paid.
If 24 hours notice was given, any deposit paid can be carried over to another appointment time.